The consultancy and user support from STAR provided the best solution for the customer’s needs. Now, FTT uses WebTerm from STAR for its terminology management requirements. This is a web-based software solution, which not only allows web access through an internet or intranet browser, but also makes it possible for the user to automate the whole process.
The software is particularly valued by translators and reviewers, because approved terminology is immediately available to all employees worldwide. New German entries are added with the status “to be translated”. Using specific filters, the dedicated STAR translation team can see only those entries in WebTerm that have this status. The team enters the translation and the entry is given the status “unchecked”. Roto employees also work in WebTerm. They check the filtered entries in their target language and the terms approved by them are given the status “checked”.
WebTerm has led to a clear improvement in terminology consistency. This leads to increased rates of pretranslation, and therefore to cost reductions. The consistent use of terminology has increased satisfaction within the markets and also among end customers. Thanks to WebTerm, the process is now much faster and more efficient.
And that’s not all; the company also benefited from improved global communication thanks to the uniform language used across the business and reduced translation times from project to project.
